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FAQ

• Who should use Canadian Online Payroll solution?
• Is there a training required to use Canadian Online Payroll?
• What is the cost of using Canadian Online Payroll?
• How quickly can I start using Canadian Online Payroll?
• Will your payroll solution produce Canada Revenue Agency reports?
• Can I create T4 slips with Canadian Online Payroll?
• Can I create and print payroll stubs with your payroll solution?
• How do I integrate Canadian Online Payroll with my accounting system?
• How secure is my data with your payroll solution?
• Can I make payments directly to Canada Revenue Agency by using Canadian Online Payroll?
• Are there any additional costs to generate T4 slips?
• Why should I use your services instead of Payroll Deductions Online Calculator that is provided by Canada Revenue Agency?
• How can I switch to Canadian Online Payroll in the middle of the year?

Who should use Canadian Online Payroll solution?

Canadian Online Payroll should be used by small businesses in Canada that have 1-50 employees and have simple payroll needs, or are trying to simplify their payroll process.

Is there a training required to use Canadian Online Payroll?

No. The Canadian Online Payroll solution was designed to simplify the payroll process for the owners and to be a true “one click “payroll solution; therefore, it is very user friendly and will accommodate business owners with wide range of computer skills.

What is the cost of using Canadian Online Payroll?

The cost of using payroll services on our website is only CAD $29.95 a year. This includes calculating payroll deductions for the whole year, generation of month end, yearend reports, as well as T4 slips for up to 50 employees in your company.

How quickly can I start using Canadian Online Payroll?

Immediately. Once you register and provide a payment to use our payroll services by completing an easy 3 step registration process you can start processing your payroll immediately.

Will your payroll solution produce Canada Revenue Agency reports?

Yes, Canadian Online Payroll solution has the ability to produce reports required by Canada Revenue Agency.

Can I create T4 slips with Canadian Online Payroll?

Absolutely, Canadian Online Payroll solution allows you to create T4 slips for all your employees.

Can I create and print payroll stubs with your payroll solution?

Yes, Canadian Online Payroll solution allows you to create and print payroll stubs for all your employees.

How do I integrate Canadian Online Payroll with my accounting system?

The report function gives you all the numbers you need for your accounting system, including Gross payroll, Payroll expenses, Deduction payable to the Revenue Canada. Input these numbers into your accounting system manually. It normally takes less than 30 min. Most companies only need to do it once at year-end.

Do I have to upgrade the payroll software every year?

No. All software and tax tables maintenance are done for you. You never have to worry about keeping your payroll tables up-to-date. When you logged on to Canadian Online Payroll, you have access to the latest tax tables and changes.

How secure is my data with your payroll solution?

It is actually far more secure than you having them on your PC, Network, or at your office.

Canadian Online Payroll keeps the integrity of backed-up information, and replacement systems in a critical crisis situation. In fact, because our business relies on this, we are far better prepared to continue with system availability than your business. So, in the event of crisis (office fires, sabotage, hardware malfunction) your Payroll can still get processed, your files will still be in tact, and you can rest comfortably knowing that your employees will be paid on time.

Can I make payments directly to Canada Revenue Agency by using Canadian Online Payroll?

At this time Canadian Online Payroll solution provides our customers with information on tax deductions and Canada Revenue Agency contributions only. We advise our customers to continue using their banks to make payments to Canada Revenue Agency as well as pay wages to their employees.
Canadian Online Payroll team continues to work hard to increase service offerings to our clients. Once the online automated payment option becomes available, we will make sure to notify our clients.

Are there any additional costs to generate T4 slips?

Services provided by Canadian Online Payroll only cost CAD $29.95 a year this includes all the services that we offer, including generation of T4s.

Why should I use your services instead of Payroll Deductions Online Calculator that is provided by Canada Revenue Agency?

Indeed, our service offerings provide our customers with tax deduction information similar to Payroll Deductions Online Calculator. However, our service offerings expand beyond that. In addition to calculation of tax deductions, Canadian Online Payroll provides our clients with an ability to track and save their employee payroll information during the course of the year, which enables small business owners to generate reports required by Canada Revenue Agency as well as provide their employees with pay stubs and T4 slips at the end of the year.

How can I switch to Canadian Online Payroll in the middle of the year?

All you need to do is register with Canadian Online Payroll and setup your employee profiles with our application. When setting up your employee profiles make sure to enter all values in the Year To Date fields correctly (including YTD Number of Completed Payrolls for the Employee) as this is imperative data for accurate payroll calculations in the future.